A Bengaluru-based software engineer has ignited discussions on corporate culture by outlining "unspoken rules" he believes contribute to a toxic work environment in Indian companies. Sharing his experiences on the r/Bangalore subreddit, he detailed observations from his four-year tenure across three unicorn startups in various cities.
The engineer began by expressing his frustration: "I am, sitting at my desk, wondering why this part of corporate life feels like navigating a maze blindfolded. Let me vent—because maybe I’m not alone?" He then delved into specific challenges, starting with language barriers. He noted a gradual shift towards Hindi becoming the predominant language among colleagues, which posed difficulties for those not fluent in it.
This observation underscores a broader issue in India's diverse corporate landscape. With over 19 official languages, including Hindi and English, communication can become a significant hurdle. While English often serves as the lingua franca in many corporate settings, regional languages like Hindi can dominate, especially in informal interactions. This dominance can inadvertently alienate non-Hindi speakers, leading to feelings of exclusion and hindering effective collaboration.
Beyond language, the techie highlighted other implicit expectations. He pointed out an unwritten rule where employees are discouraged from leaving the office before their superiors, regardless of official working hours. This practice fosters a culture where long hours are equated with dedication, pressuring employees to prioritize work over personal commitments.
Such expectations are not isolated incidents. A report from The Guardian highlighted that Indian workers are experiencing increasing pressure in corporate jobs, with the average workweek now totaling nearly 47 hours. Over 90% of workers operate in the unregulated informal sector, but even formal sector employees, especially in corporate environments, face harsh working conditions. A high-pressure culture valuing productivity over employee well-being persists, leading to long hours and stress. This culture is epitomized by Ernst and Young, where a young employee's death was attributed to stress. Despite public statements from companies about valuing employee well-being, the competitive job market and high demand for roles mean that adverse conditions are unlikely to change. The stress of such environments has severe impacts on mental health, as employees face toxic atmospheres, long hours, and little to no personal time, affecting sectors from IT to media.
The techie also touched upon the hierarchical nature of corporate structures, where questioning decisions or offering alternative viewpoints is often discouraged. This environment stifles innovation and creates a culture of conformity. Infosys CEO Vishal Sikka has previously commented on this phenomenon, noting that many Indian employees tend to follow orders without voicing their opinions, which can hinder creativity and problem-solving.
Another concern raised was the lack of transparency in performance evaluations. The engineer observed that feedback is often vague, making it challenging for employees to understand areas of improvement or reasons behind certain appraisal outcomes. This opacity can lead to dissatisfaction and demotivation among staff.
These revelations come at a time when there's increasing scrutiny of corporate practices in India. The tragic death of a 26-year-old executive at Ernst & Young, attributed to overwork, has spotlighted the vulnerabilities of white-collar workers. In response, states like Maharashtra and Karnataka are drafting stricter workplace regulations and increasing inspections to protect employees. The proposed measures aim to regulate hiring and layoffs, enforce overtime rules, and ensure accurate time logs.
Bengaluru, often dubbed India's "Silicon Valley," has witnessed rapid growth, attracting tech giants and startups alike. While this boom has brought economic prosperity, it has also led to challenges such as heavy traffic, infrastructure strain, and rising property prices. The city's transformation from a serene "Garden City" to a bustling tech hub has been accompanied by concerns over the sustainability of its growth and the well-being of its workforce.
The techie's candid account has resonated with many professionals who have faced similar challenges. It has sparked discussions on platforms like Reddit, with users sharing their own experiences and debating potential solutions. Some have called for clearer communication channels within organizations, while others advocate for a reevaluation of corporate values to prioritize employee well-being alongside productivity.
Industry experts suggest that addressing these issues requires a multifaceted approach. Organizations need to foster inclusive environments that respect linguistic and cultural diversity. Implementing transparent performance evaluation systems can help employees understand expectations and progress in their careers. Encouraging open dialogue and feedback can also empower employees to voice concerns without fear of retribution.