Yogendra Yadav Calls Out Air India for 'Harrowing Experience' as Airline Apologizes

Political analyst and activist Yogendra Yadav has publicly criticized Air India, sharing details of a recent journey that he described as a "harrowing experience" marked by significant delays, unprofessional service, and uncomfortable conditions on board. His comments align with a rising wave of customer dissatisfaction aimed at the airline, which has come under scrutiny after similar complaints have circulated on social media, highlighting issues such as poor in-flight service, technical malfunctions, and miscommunication from the cabin crew.

Yadav’s frustrations emerged after a domestic flight that included a two-hour delay at the departure gate. He noted that the airline failed to provide timely information or updates, leaving passengers confused and increasingly anxious. Describing an apparent lack of coordination, Yadav recounted that staff responses were slow and that the service did not meet the expected standard for a major airline. This incident comes as Air India, under Tata Group’s ownership, is working to reposition itself as a competitive international airline through substantial investment and modernization efforts.