This collaboration, which builds on a five-year relationship, marks a major step forward for Posti as it embarks on a more profound digital transformation. Infosys is set to leverage its AI-first platform, Infosys Topaz, and its cloud-enabled Cobalt platform to provide NextGen Application Management Services. This integration is designed to boost Posti’s IT operations, scale services, and optimize the company’s capabilities to meet growing demands in the logistics sector.
In this phase of the partnership, Infosys will focus on using AI to streamline Posti’s operations, from improving system resilience to enhancing cybersecurity protocols. Since the beginning of their collaboration, Posti has seen notable improvements in the stability of its IT systems and a marked reduction in system outages. By adopting Infosys’ cutting-edge technology, Posti is expected to strengthen its digital services and grow its presence as a leader in logistics and e-commerce in the Nordics.
Petteri Naulapää, Chief Information Officer of Posti Group, underscored the importance of AI and cloud capabilities, citing their role in transforming Posti into a more efficient and customer-centric organization. Infosys EVP, Karmesh Vaswani, echoed this sentiment, highlighting the potential of generative AI to propel Posti's growth and competitiveness.